Maximum Lawyer

There is one thing that will give you a little more of that freedom that we crave as owners of our firms. And in the pursuit of freedom the secret comes from --- customer service! Make it your secret weapon and that will help you get over the mindset of selling your services. 

Within customer service there are three things that have really helped today’s podcast guest, John Ting. The three topics are: marketing, fees, and delegation. So let’s get started. 

2:47 When people keep price shopping 

3:37 Retaining their attention 

8:18 Have you ever had a potential client ask: “What are you going to do for me?” 

10:32 Having transparency with your practice 

11:55 All about fees!

16:19 Having a shared email inbox, and what that looks like

🎥 Watch the full video on YouTube here. 

Connect with John:

Resources: